Shipping policy

SHIPPING POLICY
Welcome to KRONIV (kronivstudio.com). We are proud to deliver our unique, high-quality stainless steel punk rings to our United States community with a premium, worry-free shopping experience.
Please note that we currently only accept orders and ship within the United States.
1. CRAFTSMANSHIP & PROCESSING TIME (4-DAY HANDLING)
Every single KRONIV ring is a piece of art. To ensure absolute perfection, each order requires 2 to 4 business days of handling time before shipment. This 4-day period is essential because:
  • Handcrafted Detailing: Each ring is individually hand-finished and polished by our craftsmen to guarantee its signature sharp cut and punk aesthetic.
  • Triple Quality Inspection: Before leaving our warehouse, every item undergoes three strict rounds of quality checks to ensure zero flaws in craftsmanship and sizing.
  • Curated Packaging: We carefully package each ring into your premium custom brand velvet bag, ensuring it arrives in pristine, gallery-ready condition.
You will receive an automated tracking notification email the moment your order officially ships out.
2. THE KRONIV ADVANTAGE: 100% COMPLIMENTARY SHIPPING (ALL TAXES & DUTIES PAID)
Shopping across borders should be seamless. KRONIV offers 100% DDP (Delivered Duty Paid) shipping for all US orders.
  • NO Hidden Fees: All import sales taxes and customs clearance tariffs are 100% PREPAID by KRONIV.
  • Guaranteed Doorstep Delivery: You will NEVER have to pay extra fees to local customs or couriers upon arrival. The price you see at checkout is the absolute final price.
3. SHIPPING ESTIMATES & TIMELINES (15 - 25 DAYS)
We ship directly via specialized, premium cross-border express lines. Due to the international transit network, our standard delivery window to the United States is 15 to 25 business days.
Please note: Delivery times are estimates. Delays may occasionally occur due to extreme weather, holiday peak seasons, or USPS/local postal sorting disruptions.
4. WRONG ADDRESS & DELIVERY ISSUES
Please ensure your shipping address, email, and contact phone number are 100% accurate at checkout. KRONIV is not responsible for lost packages or non-delivery caused by incomplete or incorrect contact information provided by the customer.
If you have any questions regarding your shipment, feel free to reach out to our dedicated support team at support@kronivstudio.com.